Download the latest localedge-plugin-v1.1.zip from your purchase confirmation email or your account page. In your WordPress admin, go to Plugins → Add New → Upload Plugin, select the zip file and click Install Now. Activate the plugin, then create a new page and add your embed key via the LocalEdge shortcode.

After activating the plugin, go to LocalEdge → Settings in your WordPress admin and follow the Google OAuth connection flow. You will need to authorize LocalEdge to access your Google Business Profile via the official Google API.

Check that your embed key is correctly entered in the shortcode. Make sure the page is published and not in draft mode. Clear your WordPress cache and try again. If the issue persists, contact us with your embed key and a screenshot of the error.

Your license key is included in your purchase confirmation email. It is also available in your LocalEdge account under My Plan. If you cannot find it, contact us with your purchase email address.

Pro activation is automatic via Stripe webhook. If features are not unlocked within 5 minutes of payment, please contact us with your email address and your Stripe payment confirmation. We will activate your license manually.

Contact us at contact@avision.org with your current license key and the tier you wish to upgrade to. We will send you a discounted upgrade link.

We offer a 14-day refund policy on all one-time purchases. Contact us at contact@avision.org with your purchase confirmation and reason for refund. Refunds are processed within 5 business days.

Make sure your Google Business Profile is correctly connected and that you have at least one keyword configured in your Radar settings. Heatmap generation can take up to 2 minutes on first load. If the issue persists after refreshing, contact us with your embed key.

Go to the Guardian tab in your dashboard and check that monitoring is enabled. Verify that your notification email is correctly set. Guardian checks your profile every 24 hours — if no changes are detected, no alert is sent. This is normal behavior.

GBP Score is recalculated automatically every 7 days, or immediately after a manual scan. To trigger a manual update, go to the GBP Score tab and click Refresh Score.

AVI Coach requires at least one completed scan to generate recommendations. Make sure your GBP Score has been calculated and your profile is fully connected. If the issue persists, contact us with your embed key.

In the Agency Cockpit, go to the Fleet tab and click Add Client. Enter the client embed key or create a new profile directly. Each client profile requires its own Google Business Profile connection.

Collaborators are sub-accounts you create within your agency dashboard. You can delegate specific client profiles to each collaborator and set their access level (T1/T2/T3). Collaborators receive their login credentials by email automatically.

Bulk actions require an active Agency license. Make sure all target profiles are connected and that you have sufficient scan credits. If you see a permission error, verify that your agency embed key is correctly configured.