Log in to your LocalEdge dashboard using the private link sent to your email. From the dashboard, copy your embed key and paste it into your website using the LocalEdge embed code. No plugin or WordPress installation required — the embed works on any website.

From your LocalEdge dashboard, click Connect Google Business Profile and follow the Google OAuth authorization flow. You will need to authorize LocalEdge to access your Google Business Profile via the official Google API — no plugin or WordPress admin required.

Check that your embed key is correctly entered in the embed code on your site. Make sure the page is published and not in draft mode. Clear your site cache and try again. If the issue persists, contact us with your embed key and a screenshot of the error.

Your license key is included in your purchase confirmation email. It is also available in your LocalEdge account under My Plan. If you cannot find it, contact us with your purchase email address.

Pro activation is automatic via Stripe webhook. If features are not unlocked within 5 minutes of payment, please contact us with your email address and your Stripe payment confirmation. We will activate your license manually.

Contact us at contact@avision.org with your current license key and the tier you wish to upgrade to. We will send you a discounted upgrade link.

Via Stripe: Solo plans have a 14-day money-back guarantee; Agency plans have a 30-day guarantee. Turkey (via Paddle): all purchases are covered by a full 30-day refund. Contact us at contact@avision.org with your purchase confirmation (or Paddle support for Turkey). Refunds are processed within 5 business days for Stripe purchases.

Make sure your Google Business Profile is correctly connected and that you have at least one keyword configured in your Radar settings. Heatmap generation can take up to 2 minutes on first load. If the issue persists after refreshing, contact us with your embed key.

Go to the Guardian tab in your dashboard and check that monitoring is enabled. Verify that your notification email is correctly set. Guardian runs an hourly check via the Google Business Profile API and can alert you within the hour — if no changes are detected, no alert is sent. This is normal behavior.

GBP Score is recalculated automatically every 7 days, or immediately after a manual scan. To trigger a manual update, go to the GBP Score tab and click Refresh Score.

AVI Coach requires at least one completed scan to generate recommendations. Make sure your GBP Score has been calculated and your profile is fully connected. If the issue persists, contact us with your embed key.

In the Agency Cockpit, go to the Fleet tab and click Add Client. Enter the client embed key or create a new profile directly. Each client profile requires its own Google Business Profile connection.

Collaborators are sub-accounts you create within your agency dashboard. You can delegate specific client profiles to each collaborator and set their access level (T1/T2/T3). Collaborators receive their login credentials by email automatically.

Bulk actions require an active Agency license. Make sure all target profiles are connected and that you have sufficient scan credits. If you see a permission error, verify that your agency embed key is correctly configured.