Frequently Asked Questions

Everything you need to know — before and after you get started.

How do I connect my Google Business Profile?

Why is my visibility score low?

How does Guardian Mode work?

My photos are not appearing on Google — what should I do?

How do I cancel or modify my plan?

What is Growth Radar?

I redeemed my AppSumo code but my dashboard is empty

How do I share my dashboard report?

Why is my next step locked — how do timers work?

I paid but Guardian or Growth Radar still shows inactive

How do I upgrade from AVI Access to Guardian or a monthly pack?

I connected the wrong Google Business Profile — how do I switch?

My Google connection shows an error — how do I reconnect?

How do I import my client locations?

How do I activate Guardian on multiple locations at once?

How do I access a specific client's dashboard?

How does wholesale pricing work?

How do I generate a client report link?

How do I upgrade my agency tier?

My Google tokens expired — how do I reconnect?

How does billing work per client location?

What is the difference between Agency Access and monthly billing?

How do I add a new client location after initial import?

What is the difference between Radar Hebdo and Radar Elite?

Bulk activation ran but some locations are still inactive

How do I enable grey-label branding on client reports?

Still have a question?

AVI answers most product questions instantly from your dashboard. For anything else — billing, account issues, technical problems — reach the founder directly.

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