LocalEdge, Refund Policy

Last updated: September 2026

Advantage Synergies LLP, 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH, United Kingdom (Companies House No. OC444202)

1. Our Commitment

Advantage Synergies LLP is committed to your satisfaction. Via Stripe: Solo plans are covered by a 15-day money-back guarantee; Agency plans by a 30-day guarantee; credit packs and monthly add-ons by a 15-day guarantee for unused items only. Via Paddle (Turkey only): all purchases are covered by a 30-day full refund, no questions asked.

2. One-Time Licences (Solo and Agency)

For purchases made via Stripe: Solo plans benefit from a 15-day full refund from the date of purchase. Agency plans benefit from a 30-day full refund from the date of purchase. To request a refund, contact us at contact@avision.org with your order number. Your access will be revoked upon refund processing.

3. Credit Packs (PAYG)

30-day full refund from the date of purchase for unused credits. Credits are considered consumed once used to generate heatmap scans, social posts, or other paid actions within the platform. Consumed credits are not refundable as they represent costs we have already paid to our third-party providers.

4. Monthly Add-ons (Guardian, Pro, Bundle)

30-day full refund from the date of the first charge for monthly add-on subscriptions, provided the add-on features have not been used during that period. Used add-on features represent costs already incurred with our service providers and are not refundable.

5. Purchases via Paddle (Turkey)

For purchases made in Turkey via Paddle (Merchant of Record): full refund within 30 days of purchase, no questions asked, for licences and unused credits. Paddle handles all refund requests directly — contact Paddle support at paddle.net or email help@paddle.com. Paddle Buyer Terms: paddle.com/legal/buyer-terms.

6. How to Request a Refund

Email contact@avision.org with your order number and the email address used for purchase. We will process your refund within 5 to 7 business days. Refunds are returned to the original payment method.

7. Contact

Advantage Synergies LLP — contact@avision.org — 3rd Floor Suite, 207 Regent Street, London, W1B 3HH, United Kingdom.

Last updated: September 2026

Advantage Synergies LLP, contact@avision.org